Frequently Asked Questions
Answers to common questions about tests, home collection, and visiting our centres.
Bookings
Fill the home collection form on our Contact page or call us. Our team will confirm your area and schedule a visit.
Yes. Visit our Charni Road collection centre or Girgaon central laboratory during working hours. You can also book a center visit online.
Payments
We accept cash, UPI, and card payments at collection centres. Home collection payment can be collected at sample pickup.
Reports
Most routine tests are processed within 24 hours. Specialized tests may take longer — our team will inform you at booking.
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